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You have the right to return the entire order or part thereof within 14 calendar days of receipt. In the case of returning the product (s), complete the special return form in order to inform us of the reasons for the return and receive Product Return Approval Number (AEP). In the event of a defective product or product error, you will not be charged for shipping costs. In any other case the cost of the refund will be borne by you.
You are required to dispatch the product (s) in its original condition and unless the special product markings (shields, stickers, labels) have been removed, necessarily accompanied by the corresponding sales receipt. The refund will be accepted only upon approval of the company.
Your return form gives you the following alternatives to refer to in the form notes
Replacement: Our Company will do our best to replace you with the product you returned, either this product is defective (same code, size or color change), wrong code was sent or size is inappropriate for you. For your best possible service, we suggest you update us, either by phone or email, within 2 working days of the date of receipt, for your replacement request. If replacement is not possible due to unavailability of the requested product, we will contact you by offering you alternatives.
Refund: In case of return of the products, the refund will be completed within 20 working days from the date of receipt of the products.
Products to be returned are sent exclusively to the following address:
bleuvert | attrattivo ALE
Return Department e-shop
130 Papanastasiou st,
For hygienic reasons our company does not accept swimwear, bodysuits, pantyhose unless it is defective. All products returned to our Company's warehouses are subject to meticulous quality control.